Privacy Policy
隐私政策
This Privacy Policy describes how your personal information is collected, used, and shared when you use SnoreTrack (the "App").
1. Information We Collect
1.1 Information You Provide
When you use the App, we may collect information that you provide directly to us, such as when you contact our customer support team. This information may include your name and email address.
1.2 Information Collected Automatically
When you use the App, we may automatically collect certain information about your device and usage of the App, including:
- Device information: such as your device model, operating system version, unique device identifiers, and mobile network information.
- Usage information: such as the features you use, the actions you take within the App, and the time and duration of your use of the App.
- Audio recordings: when you use the App's noise monitoring feature, the App may record audio during your sleep sessions. These recordings are processed locally on your device and are not uploaded to our servers.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the App;
- Process and analyze your sleep data to generate reports and insights;
- Respond to your comments, questions, and requests;
- Monitor and analyze trends, usage, and activities in connection with the App;
- Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of users;
- Provide you with updates, marketing communications, and other information about the App and our services (with your consent, where required by law);
- Comply with applicable laws and regulations.
3. How We Share Your Information
We do not share your personal information with third parties except as described in this Privacy Policy.
3.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as customer support, data analysis, and marketing assistance. These service providers are authorized to use your information only as necessary to provide these services to us.
3.2 Legal Requirements
We may disclose your information if we are required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
3.3 Protection of Rights
We may disclose your information to protect the rights, property, or safety of us, our users, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
4. Local Processing of Data
SnoreTrack processes all sleep data and audio recordings locally on your device. This means your personal sleep information never leaves your device unless you choose to share it. We do not upload your sleep data or audio recordings to our servers or any cloud storage service.
5. Data Retention
We retain your personal information for as long as necessary to provide the App and services to you and to comply with our legal obligations. If you delete your account or uninstall the App, your data will be removed from your device.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you;
- The right to correct any inaccuracies in your personal information;
- The right to request the deletion of your personal information;
- The right to restrict or object to certain processing of your personal information;
- The right to data portability, where applicable;
- The right to withdraw consent, where processing is based on consent.
To exercise these rights, please contact us at hansheng2624@163.com. We will respond to your request in accordance with applicable law.
7. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
8. Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by updating the date at the top of this Privacy Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification).
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: hansheng2624@163.com